OctCredit Account Closure Process

To close your OctCredit Line of Credit account, please follow the procedure below:

1. Settle Outstanding Balance

Ensure your Line of Credit balance is fully paid before initiating account deletion. You can complete payments directly through the OctCredit mobile application.

2. Submit Account Deletion Request

Option 1: Self-Service via Mobile App

- Navigate to Account → Account deletion

- Select Delete My Account

- Your request will be processed automatically upon confirmation

Option 2: Email Request

- Send a message to support@octcredit.cc with the subject line: "Account Closure Request"

- Include your registered mobile number for identity verification

- Our support team will process your request within 2 business days

Important Information

- Permanent Action: Account closure will result in permanent deletion of all associated data, including personal details and transaction history. This action cannot be reversed.

- Service Impact: Closing your account will terminate your access to OctCredit's Line of Credit services indefinitely.

For assistance or questions, our support team is available to help guide you through the process.

Thank you for being a valued OctCredit user.